Shipping policy

Delivery Time

All of our products are made upon request, and take 3-5 business days to ship. Please allow for the following estimated delivery time from purchase date by country:

1) United States and Europe: 1-2 weeks

2) All Other Countries - 2-3 weeks 

After your order is placed, you will receive (2) e-mails:

1) Order Confirmation E-Mail - Confirms your order, order number, items purchased, amount charged, and shipping address

2) Shipping Confirmation E-mail - Notifies you when your order has been shipped, the items being shipped, the delivery tracking number, estimated delivery date

You can request a return/refund up to (30) days from product delivery date. We will not honor refund requests after this date.

Included in your delivery package is a packing slip that includes details about your order, care instructions, and a product return address. Please keep packing slip in a safe place in case you need to return the item or to remember how to care for your item.

Please make sure to read care instructions for your item, we will not be responsible for items that have not been preserved according to care recommendations.

If you request a refund within the refund window, you will be responsible for return shipping, but we will refund your original shipping cost plus the cost of the item.

Please note that all of our gift shop items are produced on demand, please read specifications before purchase, we do not ‘re-shelve’ returned items, they are taken as a loss for us.

Ordered the wrong size? Unfortunately, you will have to re-order the item in the new size. Please review size chart if you are not sure about sizing. We will refund you for the original garment plus the original shipping once the item has been sent back. You will be responsible for return shipping.

Item arrived damaged or printing not satisfactory? Send us a picture of the product, and we will try to fix the problem with a new item, or we will refund your payment.

Refunds

Funds will be returned to the credit card that the original purchase was made on.