Customer Service
This form is for customer related inquiries only. Please fill out the form below if:
- You want to make a return or an exchange
- Your item arrived damaged
- You are missing items from your order
- Your order wasn't delivered
- You have any other questions about your order
Please read our Cancellation, Refunds, and Returns policy before submitting your request form. For general store related inquires head to our FAQ page, or head to our Contact Us page and fill out our contact form.
Cancellation, Refunds, and Returns
You have up (12) hours from placing your order to request a cancellation. We will not honor any request for cancellation after this time.
You can request a return/refund up to (30) days from product delivery date. We will not honor refund requests after this date.
Included in your delivery package is a packing slip that includes details about your order, care instructions, and a product return address. Please keep packing slip in a safe place in case you need to return the item or to remember how to care for your item.
Please make sure to read care instructions for your item, we will not be responsible for items that have not been preserved according to care recommendations. For stickers, please adhere to the application instructions listed. We will not be responsible normal sticker deterioration from overuse, normal wear and tear, exposure to liquid, weather damage, or incorrect application processes.
If you request a refund within the refund window, you will be responsible for return shipping, but we will refund your original shipping cost plus the cost of the item.
Please note that all of our shop items are made by request, please read specifications before purchase, we do not ‘re-shelve’ returned items, they are taken as a loss for us.
Ordered the wrong size? Unfortunately, you will have to re-order the item in the new size. Please review size chart if you are not sure about sizing. We will refund you for the original garment plus the original shipping once the item has been sent back. You will be responsible for return shipping.
Item arrived damaged or printing not satisfactory? Send us a picture of the product, and we will try to fix the problem with a new item, or we will refund your payment.
All refunds will be returned to the original method of payment used for the purchase.
Your business is important to us, we will do are best to resolve any issues you have with your order as quickly as possible.