Please review our cancellation, refunds, and return policy. If you have problems with your order, please fill out our customer service form.

Digital Products

You have up to (7) days from order date to request a refund.

(Monday cancel by Sunday, Tuesday cancel by Monday of the next week, Friday cancel by Thursday of the next week, etc.)

We will not honor requests for refunds after this time.

Links to your downloads will be available at checkout once your payment is confirmed, you will also receive an e-mail with links to your downloads. Your download link will be active for 24 hours after your first download, if you need another file after that time period, you can request another link sent to you via your orders page on the website, or contact us via customer service.

Physical Items

You have up to 24 hours to request a cancellation of your order.

You can request a return/refund up to (30) days from product delivery date. We will not honor refund requests after this date.

Included in your delivery package is a packing slip that includes details about your order, care instructions, and a product return address. Please keep packing slip in a safe place in case you need to return the item or to remember how to care for your item.

Please make sure to read care instructions for your item, we will not be responsible for items that have not been preserved according to care recommendations.

If you request a refund within the refund window, you will be responsible for return shipping, but we will refund your original shipping cost plus the cost of the item.

Please note that all of our gift shop items are produced on demand, please read specifications before purchase, we do not ‘re-shelve’ returned items, they are taken as a loss for us.

Ordered the wrong size? Unfortunately, you will have to re-order the item in the new size. Please review size chart if you are not sure about sizing. We will refund you for the original garment plus the original shipping once the item has been sent back. You will be responsible for return shipping.

Item arrived damaged or printing not satisfactory? Send us a picture of the product, and we will try to fix the problem with a new item, or we will refund your payment.

Refunds

Funds will be returned to the credit card that the original purchase was made on.